{"id":548,"date":"2020-10-23T17:18:23","date_gmt":"2020-10-23T16:18:23","guid":{"rendered":"https:\/\/td365.com\/?page_id=548"},"modified":"2023-05-08T23:21:19","modified_gmt":"2023-05-08T22:21:19","slug":"about","status":"publish","type":"page","link":"https:\/\/td365.com\/en-gb\/about\/","title":{"rendered":"About"},"content":{"rendered":"<script>\n    window.office_location = {\"address\":\"14 Bonhill Street, London EC2A 4BX United Kingdom\",\"lat\":51.5228812,\"lng\":-0.0848424,\"zoom\":19,\"place_id\":\"ChIJ5YyrrK8cdkgRkp0uj_vBqrI\",\"street_number\":\"14\",\"street_name\":\"Bonhill Street\",\"street_name_short\":\"Bonhill St\",\"city\":\"London\",\"state\":\"England\",\"post_code\":\"EC2A 4BX\",\"country\":\"United Kingdom\",\"country_short\":\"GB\"};\n<\/script>\n<div class=\"row contact-footer\">\n    <div class=\"col-12 col-lg-6 col-xl-5 padding-v-50 fade-left\" id=\"chat\">\n        <h2>Our Support Team<\/h2>\n<p>Our Customer Support Team are here to assist you. We are open 24\/5, you can contact us at any time from Sunday 10pm and Friday 10pm UK time).<\/p>\n<p>Customer Support line: +44 203 180 5566<\/p>\n<p>Email: support.uk@td365.com<\/p>\n<p>Please note all calls are recorded for security, audit and compliance reasons.<\/p>\n<h3>Our Office<\/h3>\n<p>You can find us at:<\/p>\n<p>TD365.com<br \/>\nFloor 6<br \/>\n14 Bonhill Street,<br \/>\nLondon<br \/>\nEC2A 4BX<br \/>\nUnited Kingdom<\/p>\n        <div class=\"spacer-20\"><\/div>\n\t            <div class=\"spacer-10\"><\/div>\n\t            <div class=\"spacer-20\"><\/div>\n        <div class=\"text-center\">\n            <img decoding=\"async\" src=\"https:\/\/td365.com\/en-gb\/wp-content\/themes\/trade-direct-365\/images\/index\/chat.svg\" width=\"104px\">\n        <\/div>\n        <div class=\"spacer-10\" id=\"faq\"><\/div>\n        <a href=\"#\" class=\"cta-blue\">Live Chat<\/a>\n    <\/div>\n    <div class=\"col-12 col-lg-6 col-xl-7 padding-0 fade-right\">\n        <div id=\"map\"><\/div>\n    <\/div>\n<\/div>\n\n    <div class=\"row padding-v-50 faqs-block\">\n        <div class=\"col-12 text-center\">\n            <h2>FAQs\n<\/h2>\n        <\/div>\n        <div class=\"col-12 spacer-30\"><\/div>\n        <div class=\"col-12 col-lg-6 col-xl-5 fade-left faqs-list\">\n            <div class=\"news-arrow d-none\">\n                <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/td365.com\/en-gb\/wp-content\/themes\/trade-direct-365\/images\/index\/news-arrow.svg\" width=\"25\" height=\"25\">\n\t\t\t<\/div>\n\t\t\t                <div class=\"faq-section\">\n                    <h3 class=\"term-title\">Why Trade with TD365.com?<\/h3>\n                    <div class=\"faq-active-content\">\n\t\t\t\t\t\t                                <div class=\"news-entry faq news-entry-active\"\n                                     data-news=\"0\">\n                                    <h3>Why Switch to TD365.com?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p>TD365.com has been designed by traders to provide the top five most important requirements for spread trading:<\/p>\n<ol>\n<li>An easy to use, intuitive online trading platform.<\/li>\n<li>Low cost trading, tight fixed spreads and no hidden extra fees.<\/li>\n<li>Negative Balance Protection.<\/li>\n<li>A great range of markets and products to trade.<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">TD365.com aims to provide the lowest spreads in the world. All our spreads are fixed, and they remain fixed, making your trading with us transparent. <\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"1\">\n                                    <h3>Why are Fixed Spreads Important?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Tighter spreads mean lower trading costs.\u00a0 And lower trading costs can improve the return you could make.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The only way to ensure you will have tight spreads when you are trading is to choose a broker that offers FIXED spreads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many brokers advertise that they offer low spreads &#8211; but beware!\u00a0 If they offer a spread \u201cfrom 1 point\u201d for example, they are offering you Variable Spreads.\u00a0 This means that the spread on their platform only has to be as low as 1 point for a second at any time during the trading session.\u00a0 It also means that they can change the spread on your trades at any time they like. \u00a0 Generally, we see the spreads from brokers offering variable spreads widening during peak trading times, or during times of high volatility &#8211; which is usually exactly when you want to be trading!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best way to keep your trading costs low is to ensure your account has fixed spreads.\u00a0 That way you always know that the spread you are paying is the advertised rate.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"2\">\n                                    <h3>What is a Single Currency Account?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A Single Currency Account is where all trades in your account are in your base currency.\u00a0 Every instrument on the platform is traded in your chosen base currency.\u00a0 Every trade you make is opened, managed and closed in your base currency.\u00a0 When you trade GBP FX pairs or Gold, the trades will all be shown in your base currency.\u00a0 You can calculate your trade size, risk and potential profit quickly and easily without having to convert from another currency.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Single Currency Accounts have some significant advantages for you when managing your trades and in saving you costs.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All Trades in your Base Currency &#8211; You no longer need to convert your profit and losses from foreign currencies back to your base currency.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">No More Conversion Fees &#8211; Stop paying fees as you no longer swap between currencies when trading different instruments.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Much Easier Money Management &#8211; Easily determine your risk and reward for every trade based on your base currency rather than calculating scenarios in various currencies.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Almost every broker will charge FX fees every time a trade is closed in a currency that is not your base currency. (These are called currency conversion charges.)\u00a0 With a TD365.com single currency account, you will have no more currency conversion charges \u2013 saving you money.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This can add up to huge cost savings over time.\u00a0 You also have transparent pricing all in the base currency to help keep your account management simple.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"3\">\n                                    <h3>What is Negative Balance Protection?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">TD365.com offers all our clients negative balance protection as a precautionary measure to safeguard you against significant losses.\u00a0 Our negative balance protection policy ensures that you cannot lose more that the amount of funds in your account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This protection is in addition to margin calls, which provide some safeguards but may not be enough in the event of a large, unexpected move in the market.\u00a0 The speed of market change might result in a margin call closing out at a price beyond the value of your account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With TD365.com, if you experience a significant move in the market against your positions, this will never result in you owing TD365.com money.\u00a0\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                    <\/div>\n                <\/div>\n\t\t\t\t                <div class=\"faq-section\">\n                    <h3 class=\"term-title\">How do I Start Trading with TD365.com?<\/h3>\n                    <div class=\"faq-active-content\">\n\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"4\">\n                                    <h3>How do I Open a Live Trading Account?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Opening an account with TD365.com is easy.\u00a0 For personal accounts, simply click on the button below and fill out the Online Application Form.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"cta-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t                                                    <a href=\"https:\/\/preprod-td365uk.finsa.com.au\/accounts\"\n                                                       class=\"cta-blue\">Open New Personal Account<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                                    <a href=\"https:\/\/td365.com\/en-gb\/wp-content\/uploads\/2023\/05\/TD365.com-Corporate-Account-Application-Form-UK-1.pdf\"\n                                                       class=\"cta-blue\">Open New Corporate Account<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"5\">\n                                    <h3>Do you have a Free Demo Account?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Of course we do!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can test out our CloudTrade platform for as long as you like with our free one click demo account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each demo account is denominated in EUROs and comes with \u20ac10,000 in virtual funds.\u00a0You can practise your trading skills or test out the features on our platform.\u00a0 You can also have your demo account running at the same time as your live account.\u00a0 This is a great way to test out new strategies or try new instruments.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The demo account is currently only available on our web platform (our App only supports live accounts).<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <div class=\"cta-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t\t                                                    <a href=\"https:\/\/demo.tradedirect365.com\/finlogin\/OneClickDemo.aspx?aid=1026\"\n                                                       class=\"cta-blue\">Open Free Demo Account<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t                                            <\/div>\n\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"6\">\n                                    <h3>How do I Download the Mobile App on Apple?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p>Go to your device\u2019s App store and search for \u201cCloudTrade\u201d.<\/p>\n<p>To login, add TDZA_ to the front of your username. So, if your username was John01, your username for the CloudTrade mobile app will be TDZA_John01<\/p>\n<p>Enter your username and password to access our platform on your mobile.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"7\">\n                                    <h3>How do I download the Mobile App on Android?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Go to your device\u2019s Play Store and search for &#8220;TD365.com&#8221;.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enter your username and password to access our platform on your mobile.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                    <\/div>\n                <\/div>\n\t\t\t\t                <div class=\"faq-section\">\n                    <h3 class=\"term-title\">How do I Fund my Account?<\/h3>\n                    <div class=\"faq-active-content\">\n\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"8\">\n                                    <h3>How do I Transfer Funds to my Account?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">It is fast and easy to transfer funds to your trading account.\u00a0 Simply login to your account, and under the Payments menu, click on Deposit Funds.\u00a0 Then select your preferred payment method and simply follow the instructions on the page.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can deposit funds via bank transfer or from your credit card or your debit card.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When transferring funds, please include your username and account number in the reference so we can allocate the funds to your account correctly.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"9\">\n                                    <h3>Where are my Funds Held?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">All funds are held in a segregated account with the highly respected Barclays Bank in London to keep your funds secured.\u00a0 A segregated account means that all client funds are kept separately from our operating funds and your funds will never be used or accessed by us.\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"10\">\n                                    <h3>Do you have a Minimum Deposit?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">No, we do not have a minimum deposit amount.\u00a0 You choose the amount you wish to trade with based on your own personal circumstances.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                    <\/div>\n                <\/div>\n\t\t\t\t                <div class=\"faq-section\">\n                    <h3 class=\"term-title\">Trading with TD365.com<\/h3>\n                    <div class=\"faq-active-content\">\n\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"11\">\n                                    <h3>What Markets can I Trade?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You can trade a wide range of instruments with TD365.com.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Global Indices<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Forex Pairs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">US Stocks, UK Stocks, Euro Stocks<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Commodities<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For our full list of products and markets, please see our <\/span><a href=\"https:\/\/td365.com\/markets\/market-information\/\"><i><span style=\"font-weight: 400;\">Market Information Sheets<\/span><\/i><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"12\">\n                                    <h3>What are your Standard Margin Requirements?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">TD365.com offers great leverage on a wide range of instruments to provide you with the lowest margin requirements we can make available.\u00a0 Margin requirements will vary between asset classes and for some individual markets, however as a guide our margins are typically:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Indices: from 5%<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">FX: from 3.33%<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Commodities: from 5%<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">US, UK, EU Stocks: from 20%<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For our full list of products and margins, please see our <\/span><a href=\"https:\/\/td365.com\/markets\/market-information\/\"><i><span style=\"font-weight: 400;\">Market Information Sheets<\/span><\/i><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"13\">\n                                    <h3>What Trading Hours are you Open?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Our platform is open in line with the opening hours of all the markets we offer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our support team are here to help you from Sunday 10pm and Friday 10pm UK time. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For our full list of products and trading times, please see our <\/span><a href=\"https:\/\/td365.com\/markets\/market-information\/\"><i><span style=\"font-weight: 400;\">Market Information Sheets<\/span><\/i><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"14\">\n                                    <h3>Can I Place Hedging Orders?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes \u2013 you can place hedging orders with TD365.com.\u00a0 A hedging order allows you to have both a long position and a short position open on the same instrument at the same time.\u00a0 This allows you to hedge some or all of your position without closing your original trade.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To place a hedging order, just tick the <\/span><b><i>hedging<\/i><\/b><span style=\"font-weight: 400;\"> checkbox on the deal ticket before you place the trade.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"15\">\n                                    <h3>Do you Offer Guaranteed Stop Loss Orders?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, we offer our clients the option to place a Guaranteed Stop Loss Order (GS Order) on the majority of our markets. You can nominate to use the GS Order when you open your trade.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A GS Order is a type of risk management that may assist you in limiting your losses if the market moves against your position. A GS Order will close your position at the\u00a0exact\u00a0price that you set, even if our quote goes through that price. It effectively guarantees your exit price even if the market very volatile and the price gaps through your stop loss point.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There is a small charge to use a GS Order and a minimum distance away from the current quote where you can select your Stop Loss level.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can place or amend a Guaranteed Stop Loss Order at any time when the underlying market is open.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"16\">\n                                    <h3>Can I use a Trailing Stop Loss?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, you can use a Trailing Stop when you place a trade. On the trade ticket, you need to tick the \u201cTrailing\u201d button if you wish to use the trailing stop feature.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have ticked the \u201cTrailing\u201d box you simply need to set the distance you want your Trailing Stop away. If the market then moves in your favour, the Trailing Stop will move in that direction at a set size of increments.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please be aware that Trailing Stops are not guaranteed and you may still experience some slippage in volatile market conditions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">TD365.com provides the Trailing Stop at no extra charge.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                    <\/div>\n                <\/div>\n\t\t\t\t                <div class=\"faq-section\">\n                    <h3 class=\"term-title\">Technical Questions?<\/h3>\n                    <div class=\"faq-active-content\">\n\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"17\">\n                                    <h3>What Web Browsers Support the Platform?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The TD365.com CloudTrade platform runs on Chrome, Firefox, Safari and Internet Explorer 10+ web browsers.\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"news-entry faq \"\n                                     data-news=\"18\">\n                                    <h3>Does the Platform Run on Apple Mac?<\/h3>\n                                    <div class=\"mobile-news\">\n\t\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, the TD365.com Cloudtrade platform runs on both the Safari web browser and Google Chrome browser for Mac. <\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                    <\/div>\n                                <\/div>\n\t\t\t\t\t\t\t\t                    <\/div>\n                <\/div>\n\t\t\t\t        <\/div>\n        <div class=\"col-12 col-lg-6 col-xl-6 offset-xl-1 d-none d-lg-block fade-right\">\n            <div class=\"swiper-container news-swiper\">\n                <div class=\"swiper-wrapper\">\n\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>Why Switch to TD365.com?<\/h3>\n\t\t\t\t\t\t\t\t\t<p>TD365.com has been designed by traders to provide the top five most important requirements for spread trading:<\/p>\n<ol>\n<li>An easy to use, intuitive online trading platform.<\/li>\n<li>Low cost trading, tight fixed spreads and no hidden extra fees.<\/li>\n<li>Negative Balance Protection.<\/li>\n<li>A great range of markets and products to trade.<\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">TD365.com aims to provide the lowest spreads in the world. All our spreads are fixed, and they remain fixed, making your trading with us transparent. <\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>Why are Fixed Spreads Important?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Tighter spreads mean lower trading costs.\u00a0 And lower trading costs can improve the return you could make.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The only way to ensure you will have tight spreads when you are trading is to choose a broker that offers FIXED spreads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many brokers advertise that they offer low spreads &#8211; but beware!\u00a0 If they offer a spread \u201cfrom 1 point\u201d for example, they are offering you Variable Spreads.\u00a0 This means that the spread on their platform only has to be as low as 1 point for a second at any time during the trading session.\u00a0 It also means that they can change the spread on your trades at any time they like. \u00a0 Generally, we see the spreads from brokers offering variable spreads widening during peak trading times, or during times of high volatility &#8211; which is usually exactly when you want to be trading!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best way to keep your trading costs low is to ensure your account has fixed spreads.\u00a0 That way you always know that the spread you are paying is the advertised rate.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>What is a Single Currency Account?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">A Single Currency Account is where all trades in your account are in your base currency.\u00a0 Every instrument on the platform is traded in your chosen base currency.\u00a0 Every trade you make is opened, managed and closed in your base currency.\u00a0 When you trade GBP FX pairs or Gold, the trades will all be shown in your base currency.\u00a0 You can calculate your trade size, risk and potential profit quickly and easily without having to convert from another currency.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Single Currency Accounts have some significant advantages for you when managing your trades and in saving you costs.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All Trades in your Base Currency &#8211; You no longer need to convert your profit and losses from foreign currencies back to your base currency.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">No More Conversion Fees &#8211; Stop paying fees as you no longer swap between currencies when trading different instruments.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Much Easier Money Management &#8211; Easily determine your risk and reward for every trade based on your base currency rather than calculating scenarios in various currencies.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Almost every broker will charge FX fees every time a trade is closed in a currency that is not your base currency. (These are called currency conversion charges.)\u00a0 With a TD365.com single currency account, you will have no more currency conversion charges \u2013 saving you money.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This can add up to huge cost savings over time.\u00a0 You also have transparent pricing all in the base currency to help keep your account management simple.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>What is Negative Balance Protection?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">TD365.com offers all our clients negative balance protection as a precautionary measure to safeguard you against significant losses.\u00a0 Our negative balance protection policy ensures that you cannot lose more that the amount of funds in your account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This protection is in addition to margin calls, which provide some safeguards but may not be enough in the event of a large, unexpected move in the market.\u00a0 The speed of market change might result in a margin call closing out at a price beyond the value of your account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With TD365.com, if you experience a significant move in the market against your positions, this will never result in you owing TD365.com money.\u00a0\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>How do I Open a Live Trading Account?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Opening an account with TD365.com is easy.\u00a0 For personal accounts, simply click on the button below and fill out the Online Application Form.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"cta-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <a href=\"https:\/\/preprod-td365uk.finsa.com.au\/accounts\" class=\"cta-blue\">Open New Personal Account<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t                                                <a href=\"https:\/\/td365.com\/en-gb\/wp-content\/uploads\/2023\/05\/TD365.com-Corporate-Account-Application-Form-UK-1.pdf\"\n                                                   class=\"cta-blue\">Open New Corporate Account<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>Do you have a Free Demo Account?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Of course we do!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can test out our CloudTrade platform for as long as you like with our free one click demo account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Each demo account is denominated in EUROs and comes with \u20ac10,000 in virtual funds.\u00a0You can practise your trading skills or test out the features on our platform.\u00a0 You can also have your demo account running at the same time as your live account.\u00a0 This is a great way to test out new strategies or try new instruments.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The demo account is currently only available on our web platform (our App only supports live accounts).<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                        <div class=\"cta-wrap\">\n\t\t\t\t\t\t\t\t\t\t\t                                                <a href=\"https:\/\/demo.tradedirect365.com\/finlogin\/OneClickDemo.aspx?aid=1026\" class=\"cta-blue\">Open Free Demo Account<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t                                        <\/div>\n\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>How do I Download the Mobile App on Apple?<\/h3>\n\t\t\t\t\t\t\t\t\t<p>Go to your device\u2019s App store and search for \u201cCloudTrade\u201d.<\/p>\n<p>To login, add TDZA_ to the front of your username. So, if your username was John01, your username for the CloudTrade mobile app will be TDZA_John01<\/p>\n<p>Enter your username and password to access our platform on your mobile.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>How do I download the Mobile App on Android?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Go to your device\u2019s Play Store and search for &#8220;TD365.com&#8221;.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enter your username and password to access our platform on your mobile.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>How do I Transfer Funds to my Account?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">It is fast and easy to transfer funds to your trading account.\u00a0 Simply login to your account, and under the Payments menu, click on Deposit Funds.\u00a0 Then select your preferred payment method and simply follow the instructions on the page.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can deposit funds via bank transfer or from your credit card or your debit card.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When transferring funds, please include your username and account number in the reference so we can allocate the funds to your account correctly.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>Where are my Funds Held?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">All funds are held in a segregated account with the highly respected Barclays Bank in London to keep your funds secured.\u00a0 A segregated account means that all client funds are kept separately from our operating funds and your funds will never be used or accessed by us.\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>Do you have a Minimum Deposit?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">No, we do not have a minimum deposit amount.\u00a0 You choose the amount you wish to trade with based on your own personal circumstances.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>What Markets can I Trade?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You can trade a wide range of instruments with TD365.com.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Global Indices<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Forex Pairs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">US Stocks, UK Stocks, Euro Stocks<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Commodities<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For our full list of products and markets, please see our <\/span><a href=\"https:\/\/td365.com\/markets\/market-information\/\"><i><span style=\"font-weight: 400;\">Market Information Sheets<\/span><\/i><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>What are your Standard Margin Requirements?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">TD365.com offers great leverage on a wide range of instruments to provide you with the lowest margin requirements we can make available.\u00a0 Margin requirements will vary between asset classes and for some individual markets, however as a guide our margins are typically:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Indices: from 5%<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">FX: from 3.33%<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Commodities: from 5%<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">US, UK, EU Stocks: from 20%<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For our full list of products and margins, please see our <\/span><a href=\"https:\/\/td365.com\/markets\/market-information\/\"><i><span style=\"font-weight: 400;\">Market Information Sheets<\/span><\/i><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>What Trading Hours are you Open?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Our platform is open in line with the opening hours of all the markets we offer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our support team are here to help you from Sunday 10pm and Friday 10pm UK time. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For our full list of products and trading times, please see our <\/span><a href=\"https:\/\/td365.com\/markets\/market-information\/\"><i><span style=\"font-weight: 400;\">Market Information Sheets<\/span><\/i><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>Can I Place Hedging Orders?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes \u2013 you can place hedging orders with TD365.com.\u00a0 A hedging order allows you to have both a long position and a short position open on the same instrument at the same time.\u00a0 This allows you to hedge some or all of your position without closing your original trade.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To place a hedging order, just tick the <\/span><b><i>hedging<\/i><\/b><span style=\"font-weight: 400;\"> checkbox on the deal ticket before you place the trade.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>Do you Offer Guaranteed Stop Loss Orders?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, we offer our clients the option to place a Guaranteed Stop Loss Order (GS Order) on the majority of our markets. You can nominate to use the GS Order when you open your trade.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A GS Order is a type of risk management that may assist you in limiting your losses if the market moves against your position. A GS Order will close your position at the\u00a0exact\u00a0price that you set, even if our quote goes through that price. It effectively guarantees your exit price even if the market very volatile and the price gaps through your stop loss point.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There is a small charge to use a GS Order and a minimum distance away from the current quote where you can select your Stop Loss level.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can place or amend a Guaranteed Stop Loss Order at any time when the underlying market is open.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>Can I use a Trailing Stop Loss?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, you can use a Trailing Stop when you place a trade. On the trade ticket, you need to tick the \u201cTrailing\u201d button if you wish to use the trailing stop feature.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have ticked the \u201cTrailing\u201d box you simply need to set the distance you want your Trailing Stop away. If the market then moves in your favour, the Trailing Stop will move in that direction at a set size of increments.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please be aware that Trailing Stops are not guaranteed and you may still experience some slippage in volatile market conditions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">TD365.com provides the Trailing Stop at no extra charge.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>What Web Browsers Support the Platform?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The TD365.com CloudTrade platform runs on Chrome, Firefox, Safari and Internet Explorer 10+ web browsers.\u00a0<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                                <div class=\"swiper-slide\">\n                                    <h3>Does the Platform Run on Apple Mac?<\/h3>\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Yes, the TD365.com Cloudtrade platform runs on both the Safari web browser and Google Chrome browser for Mac. <\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t                                <\/div>\n\t\t\t\t\t\t\t\t                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\t<div class=\"row spacer-xxl-50\" id=\"legal\"><\/div>\n\n\n<div class=\"row tile-section padding-v-50\">\n    <div class=\"col-12 col-lg-10 offset-lg-1 justify-content-center text-center fade-left\">\n        <h2><strong>Legal<\/strong> Documents\n<\/h2>\n    <\/div>\n    <div class=\"col-12 spacer-30\"><\/div>\n    <div class=\"col-12 col-xxl-10 offset-xxl-1 d-flex flex-wrap justify-content-center  padding-0\">\n                            <div class=\"col-12 col-md-6 col-xl-4 padding-v-20 fade-left delay-02\">\n                                                <div class=\"tile \">\n\t                        <a class=\"tile-whole-link\" target=\"_blank\" href=\"https:\/\/td365.com\/en-gb\/privacy-policy-2\/\"><\/a>                                                            <div class=\"tile-icon\">\n                                    <img decoding=\"async\" src=\"https:\/\/td365.com\/en-gb\/wp-content\/uploads\/2020\/10\/icon-6.svg\" width=\"70px\">\n                                <\/div>\n                                <div class=\"spacer-20\"><\/div>\n                                                                <h4>Privacy Policy<\/h4>\n                                                                                    <\/div>\n                    <\/div>\n                            <div class=\"col-12 col-md-6 col-xl-4 padding-v-20 fade-left delay-04\">\n                                                <div class=\"tile \">\n\t                        <a class=\"tile-whole-link\" target=\"_blank\" href=\"https:\/\/td365.com\/en-gb\/risk-disclosure-notice-2\/\"><\/a>                                                            <div class=\"tile-icon\">\n                                    <img decoding=\"async\" src=\"https:\/\/td365.com\/en-gb\/wp-content\/uploads\/2020\/10\/icon-3.svg\" width=\"70px\">\n                                <\/div>\n                                <div class=\"spacer-20\"><\/div>\n                                                                <h4>Risk Disclosure Notice<\/h4>\n                                                                                    <\/div>\n                    <\/div>\n                            <div class=\"col-12 col-md-6 col-xl-4 padding-v-20 fade-left delay-06\">\n                                                <div class=\"tile \">\n\t                        <a class=\"tile-whole-link\" target=\"_blank\" href=\"https:\/\/td365.com\/en-gb\/cookie-policy\/\"><\/a>                                                           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src=\"https:\/\/td365.com\/en-gb\/wp-content\/uploads\/2020\/10\/icon-6.svg\" width=\"70px\">\n                                <\/div>\n                                <div class=\"spacer-20\"><\/div>\n                                                                <h4>Client Money Policy<\/h4>\n                                                                                    <\/div>\n                    <\/div>\n                            <div class=\"col-12 col-md-6 col-xl-4 padding-v-20 fade-left delay-1\">\n                                                <div class=\"tile \">\n\t                        <a class=\"tile-whole-link\" target=\"_blank\" href=\"https:\/\/td365.com\/en-gb\/client-agreement\/\"><\/a>                                                            <div class=\"tile-icon\">\n                                    <img decoding=\"async\" src=\"https:\/\/td365.com\/en-gb\/wp-content\/uploads\/2020\/10\/icon-2.svg\" width=\"70px\">\n                                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